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Privacy Statement

We value and respect your privacy when using this website. However, to allow us to provide the best service, we do monitor the usage of the site and we will collect certain information about you.

Usage tracking

ConnectRight automatically tracks certain general information as you use this website. This information is used for system administration and for collecting general statistics about the use of this site, such as number of users and popular pages.

Cookies

This website does not use cookies for collecting personal information from this site. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive.

Information you may provide

When you use the check your existing connections section of this site, some personal information will be recorded. This information will include:

  • the date you completed the guide
  • your area or full postcode
  • whether or not you found any misconnections

Any information collected in this way will be stored electronically and will be used to help us identify misconnection hotspots. We will not use this information to identify you or your property.

Data protection

Any personal information you give to us will be processed and maintained in accordance with the UK Data Protection Act 1998. We will only use the personal information you provide to collate aggregated information about the level of misconnections ("hotspots") in a local area, or for our lawful, disclosed purposes. We will not make your personal details available outside any of the ConnectRight organisations without your consent, unless obliged to by law.

Further information

Questions regarding this Privacy Statement should be addressed in writing to:

Policy Advisor - Diffuse Pollution
Environment and Business Directorate
The Environment Agency
Block 1, Government Buildings
Burghill Road
Westbury on Trym
Bristol
BS10 6BF

This privacy statement was last updated on 2nd January 2010