Consultants, developers & property managers

This page is aimed at property managers, consultants and developers who are responsible for addressing misconnections from their housing stock and/or preventing and minimising the impacts from water pollution in future.  ConnectRight is keen that landlords work proactively to ensure drainage from their housing stock is connected right. Under the Flood and Water Management Act developers are now required to include Sustainable Urban Drainage Systems to mitigate the impacts of flooding and pollution from the built environment.

Please contact us via the enquiry form if you have information to share.


The University of Cambridge Institute for Sustainability Leadership have developed a Planning Advice Note for Integrated Water Management.  The advice note provides a 'one stop shop' about water management and demonstrates the benefits of building it into plans and planning decisions.  It's comprehensive and essential reading for anyone involved in any aspect of planning bringing together flooding, biodiversity and water at a number of scales - catchment, district and individual building.

Developers need to become aware of the future challenges about how we manage water.  Water Sensitive Urban Design (WSUD) is an approach to development that delivers greater harmony between water, the environment and communities.  This is achieved by integrating water cycle management with the built environment through planning and urban design.  Water Sensitive Urban Design is a concept gaining momentum and changing conventional thinking about how we manage water in urban areas.

CIRIA  The Construction Industry Research and Information Association, together with its' funders and partners have launched an ideas booklet, scoping study and animation  to discuss and promote the role of water sensitive urban design in the UK.


The Rivers By Design   guidance has been updated this is a step-by-step guide for planners, developers, architects and landscape architects on how to maximise the benefits of river restoration in development projects.


susdrain.org is an exciting new community that provides a range of resources for those involved in delivering sustainable drainage systems (SuDS) which will be required for all new developments.  SuDS help to manage flood risk and water quality and provide a range of amenity benefits that create great places to live, work and play.

Defra, see link above, are the UK government department responsible for policy and regulations on environmental, food and rural issues.  Defra’s stated priorities are to grow the rural economy, improve the environment and safeguard animal and plant health.  The National Policy Statement sets out Government policy for providing major waste water infrastructure. 

Defra’s plans for future water management are set out in the white paper, Water for Life , published in 2011.


Serious flooding can happen at any time.  Climate projections suggest that extreme weather will happen more frequently in the future.  The Flood and Water Management Act will provide better, more comprehensive management of flood risk for people, homes and businesses.  It will also help safeguard community groups from unaffordable rises in surface water drainage charges and protect water supplies to the consumer.  This link sets out the key legal requirements for developers.


Engineering Nature's Way, is a site full of useful resources for people working with Sustainable Drainage Systems (SuDS) and flood risk management in the UK.  It provides opportunities to share news, opinion, information and best practice for developers, consulting engineers, contractors and people working in local and central government.


The Water Guide is a handy site with information about the UK water industry and the companies operating within it – their background, contact details and services. All this is displayed in an easy to read format, all within this one site.

There is also the Water Pollution Guide site, where you can find useful information about the sources of water pollution and how they can be treated.


Property managers should use competent plumbers who are aware of the misconnection.  WaterSafe brings together thousands of qualified contractors employed by plumbing businesses from the seven existing Approved Contractors’ Schemes across the UK.  The Scheme is funded by the water industry and is free to use.  All contractors featured on the WaterSafe website are members of an Approved Contractors‘ Scheme that ensures customers get a quality service.  The WaterSafe site has a dedicated online search facility that helps customers find approved plumbers, www.watersafe.org.uk/ .

Yellow Fish has taken place in many parts of the UK and in many countries around the world. It is an active, enjoyable and effective way of raising awareness of the issues of waste and water pollution, and helping make local environments cleaner and healthier places. It involves volunteers stenciling a Yellow Fish symbol beside drains as a reminder that any liquid waste entering these drains may go directly to the nearest stream or river, possibly causing pollution and killing wildlife. Read the yellow fish manual. Developers might be able to find more 'permanent' ways of identifying drainage at the build stage.

The Environment Agency has produced a number of Pollution Prevention Guides on the following activities.

PPG1 - An introduction to pollution prevention  covers the 5 main activities to consider to help avoid pollution incidents and comply with the law. 

PPG 3 - Works in, near or over water   provides advice on how to make sure your work protects the environment and meets legal requirements, including waste management.

PPG 3 - The use and design of oil separators  in surface water drainage systems helps you decide if you need an oil separator at your site and, if so, what size and type is appropriate. 

PPG 4 - Treatment and disposal of sewage  where no foul sewer is available; this helps you choose the correct option for sewage disposal and gives guidance about maintenance and your legal requirements.

PPG 6 - Working at construction and demolition sites  has been developed in partnership with industry to help those working at construction and demolition sites to prevent pollution

Additional guidance about dealing with Concrete washwaters on construction sites.

Is your site right? a brief 10 point checklist


Go to this link for information about the transfer of private sewers into water company ownership.

The Approved Document H - Drainage and Waste Disposal section 2.62 sets out the building control requirements to ensure drainage is connected correctly. It incorporates the changes made as a result of the Building Regulations 2010 and Building (Approved Inspectors etc) Regulations 2010. The document also covers all other aspects of drainage construction standards and good practice.